Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to SNACKS INFINITY SDN BHD.
- “Goods” refers to the items offered for sale on the Service, including but not limited to biscuits, chocolates, and crisps.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to SNACKS INFINITY SDN BHD, accessible from https://snacksinfinity.xyz/.
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Shipping Coverage
SNACKS INFINITY SDN BHD currently provides shipping within Malaysia only. We do not offer international shipping under any circumstances. Orders placed with delivery addresses outside Malaysia will not be accepted or processed.
By limiting our delivery coverage to Malaysia, we are able to ensure consistent service quality, accurate delivery timelines, and proper handling of our products.
Shipping Fees
All orders placed through our Service qualify for free shipping.
There are no shipping charges, no handling fees, and no minimum purchase requirements for delivery within Malaysia.
The price displayed at checkout is the final price you pay, excluding any taxes or charges imposed by third parties where applicable.
Order Processing Time
Orders are typically processed within a reasonable timeframe after payment confirmation. Processing includes order verification, product preparation, and packaging.
Please note that processing times may vary during peak periods, public holidays, or promotional events. We will make reasonable efforts to ensure orders are processed promptly.
Estimated Delivery Time
All orders are delivered within an estimated timeframe of up to 7 days from the date of order confirmation.
Delivery times are estimates only and may vary depending on:
- Delivery location within Malaysia
- Courier service availability
- Weather conditions
- Public holidays or unforeseen circumstances
We do not guarantee specific delivery dates or times.
No Express or Overnight Delivery
SNACKS INFINITY SDN BHD does not offer overnight, same-day, or express delivery services. All shipments are handled using standard delivery methods only.
Customers requiring urgent delivery should consider this limitation before placing an order.
International Shipping
We do not ship internationally. Orders with international delivery addresses, freight forwarders, or overseas reshipping services are not supported.
Any attempt to bypass this policy may result in order cancellation without prior notice.
Delivery Responsibility
Once the Goods have been handed over to the courier service, responsibility for delivery lies with the courier. While we strive to work with reliable delivery partners, we are not responsible for delays caused by third-party logistics providers.
Customers are responsible for ensuring that the delivery address provided is accurate and complete. SNACKS INFINITY SDN BHD will not be liable for failed deliveries caused by incorrect or incomplete address details.
Failed or Returned Deliveries
If a delivery fails due to:
- Incorrect address information
- Recipient unavailable
- Refusal to accept delivery
The order may be returned to us or discarded by the courier. In such cases, re-delivery may not be guaranteed.
Changes to This Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Customers are encouraged to review this Shipping Policy regularly to stay informed of any updates.
Contact Us
For any questions regarding this Shipping Policy or your order, please refer to our website at https://snacksinfinity.xyz/ for the latest information.